FAQ

Frequently asked questions

Do you accept Wholesale Inquires?

We are happy to expand our products and collaborate with like-minded businesses. If you want to discuss large numbers, send us an email at contact@minimuc.com and let's see if we're a match!



I placed an order but I haven't received a confirmation.

Every buyer receives automatically a confirmation email upon order. If you haven't received one please check your Spam folder. If you can't find it there either it means that the transaction hasn't been completed.



Can I include your products in my store?

We love working with like-minded businesses! Please get in touch at contact@minimuc.com and let's make it happen!



Can you help me develop similar products for my business?

Absolutely! Collaborating and co-creating together with people that share our ethos, is excatly what we do. Drop us a line at contact@minimuc.com and let's bring your ideas to life!



I changed my mind. Can I return my order?

You can return your products within 15 days from the delivery date. Please read the full guidelines on our Shipping & Returns page .



What materials are you using and where were your products produced?

All our products are handcrafted using high quality natural, certified ingredients and reclaimed materials such as linen, clay, bee wax, bamboo, oak and maple. Everything is designed in our Studio/Showroom in Amsterdam and produced by artisans all over Europe. We aim in delivering high quality, handcrafted soulful objects for daily use, while creating a supportive community of makers. For the 'First Habitat Home Collection' our team was located in three different countries:

The Netherlands (Treasure Boxes by the loving hands of Joost Sopers, Rituals Set by the talented Julia Saldana), Czech Republic (soaps by the magic hand of Mara Chevalier) and Spain (Hugging Pillows by Anemone).